Category: Information Technology
Location: Spartanburg, SC, United States
Date Posted:
Description
Position Responsibilities: |
· Team Leadership: o Supervise and mentor IT staff, fostering a collaborative and productive work environment. o Conduct performance evaluations and provide ongoing training to enhance team skills. · Operational Oversight: o Manage the installation, configuration, and maintenance of IT systems, including hardware, software, and network infrastructure. o Ensure the security and integrity of all IT systems, implementing best practices for data protection. · Technical Support: o Ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction. o Provide advanced technical support for complex issues escalated from the team. · Project Management: o Collaborate with the Regional Manager to plan and execute IT projects that support regional goals and initiatives. o Monitor project progress, ensuring adherence to timelines and budgets. · Policy Compliance: o Ensure compliance with corporate IT policies and industry regulations, including data security and privacy standards. o Maintain accurate documentation of IT processes, systems, and procedures. · Budget Management: o Assist in the development and management of the regional IT budget, ensuring cost-effective use of resources. o Evaluate and recommend new technologies and tools to improve IT services and efficiency. · Collaboration and Communication: o Work closely with other departments to identify technology needs and implement solutions that enhance operational efficiency. o Communicate effectively with the Regional Manager regarding IT performance, challenges, and opportunities for improvement. · Other duties as assigned |
Preferred Education and Experience |
Competencies: · Excellent leadership and team management abilities. · Strong analytical and problem-solving skills. · Effective communication skills, both verbal and written. · Ability to manage multiple projects and prioritize tasks effectively. |
Experience · Proven experience in an IT supervisory or management role, preferably in a regional or multi-site environment. · Strong background in IT support, network administration, and system management · Experience working in a plant manufacturing environment preferred |
Education · Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. · Relevant certifications (e.g., CompTIA, Cisco, Microsoft) preferred |
Requirements |
Travel: · Ability to travel up to 25% of the time to North American Plants. |
Physical Requirements: · Ability to work in front of a computer screen 8 hours or more per day · Ability to move around in office environment as needed to complete job duties. This may involve the need to climb stairs · Ability to move around on production floor as needed to complete job duties. This may involve the need to climb stairs or ladders · Must be able to fully comply with all applicable safety requirements and policies · Ability to work in noisy environment |