Operations Manager in Saint Clair, MI at Auria

Date Posted: 2/4/2021

Job Snapshot

Job Description

Position Specific Requirements (PSR):

  • Set performance standards and monitor performance
  • Step up into an operations management position
  • Ensuring high standards of customer service throughout all depot operations
  • Managing performance against process key performance indicators
  • Ensure effective coordination across all operations functions
  • Implement and manage operational plans
  • Managing operational plans that deliver productivity gains through process improvement across all elements of the business
  • Creating operational plans that increase productivity through process improvement across the business
  • Maintain effective relationships with key business/operational contacts
  • Ensure high level of operational quality
  • Oversee and maximize performance and efficiency of site operations
  • Develop, control and monitor operational performance
  • Perform all aspects of performance management
  • Assist and manage the delivery of key projects that have an impact on operations
  • Determine performance and service levels
  • Ensure that services are delivered within agreed resources
  • Implement continuous improvement activities within departments
  • Leading the team's ongoing development and operational performance
  • Lead team and manage performance at all times
  • Initiate appropriate action using in-house performance management procedures


Job Requirements


  • Bachelor Degree


  • Requires 5-7 years of relevant experience.


  • Excellent computer including typing and the use of Microsoft Excel and Word
  • Proven leadership abilities
  • Excellent verbal and written communication skills
  • Ability to read, write and perform non-complex mathematical calculations
  • Ability to pay attention to detail, multi-task and follow direction


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